Under Mexican consumer-protection law and the official standard NOM-247-SE-2021, real estate service providers who advise on or sell residential property must use a service contract (contrato de adhesión) registered with PROFECO, Mexico’s Federal Consumer Protection Agency.
Our registered contract
The real estate brokerage services offered through this website are provided under the following adhesion contract:
- Provider: [Property Sol / Paola Masera — confirm]
- PROFECO registration number: [PENDING]
- Registration date: [PENDING]
Download the adhesion contract (PDF)
What this means for you
- You will receive a copy of the contract before signing it, in Spanish, with the services, fees and conditions clearly stated.
- Any clause that contradicts the registered model has no effect.
- If you have a complaint about our services, you can contact us first at [EMAIL], and you always keep the right to file a complaint with PROFECO.
PROFECO
You can check registered contracts and file complaints through PROFECO’s official channels at gob.mx/profeco.